All Peer Supporters are trained, certified, and eager to help others! Peer Supporters that lead groups for specific organizations on HeyPeers are called Group Leaders on the Organizations page.
Independent Peer Supporters are not connected with any Organization, and have their own Find A Peer Supporter page for you to review and connect with them. See How To Connect With An Independent Peer Supporter for more information.
To learn more about connecting with an Organization Peer Supporter Group Leader, review the sections below.
Sections in this article:
- Navigate to Organization
- View Group Leaders
- Review Comments and Feedback
- Review Group Leader Profile Information
- Request to Message a Group Leader
- Request to Connect with a Group Leader
- Chat with a Group Leader
1. Navigate to Organization
Some organizations choose to display the Group Leaders who host their meetings.
- Please note that while some organizations choose to display their leaders, some organizations do not to display their Group Leaders at all.
If there is a Group Leader you would like to connect, click on the Organizations tab or Support Organization tile from the HeyPeers homepage.
You will be brought to the Organization Led Support Groups page, where the default view is the Subscribed tab which only shows organizations for which you have already subscribed. To see other organizations click on the All tab.
From the list of organizations, find the organization that offers the meeting led by the Group Leader you would like to connect with.
Click on the name of the organization or the More button. You will then be brought to that Organizations page on HeyPeers.
2. View Group Leaders
After clicking on the organization, you will be brought to the page on HeyPeers. The default view will show the organizations About Us section. If the Organization displays their Group Leaders, you will see a Group Leaders tab next to About Us which will be displayed under the Organizations name and logo. Click on the Group Leaders tab.
3. Review Comments and Feedback
When you scroll though the Group Leaders list, you will be able to see their picture, username and a brief greeting. Once you have found the Group Leader you would like to connect with, press on the hyperlinked number next to their star rating to review comments and feedback from others.
- Please note that while some organizations choose to display their leaders, they may not share the ratings or feedback for their leaders.
4. Review Group Leader Profile Information
In addition to reviewing comments and feedback from other members, if you click the More Info button, you will be able to read more about that leader including their own recovery story and motivation(s) to help.
5. Request to Message a Group Leader
When you click the Message button a pop-up box will appear which will allow you to send a direct message to the Group Leader.
After you click Send, you will be brought back to the Group Leaders page. To view the message you sent, click on the Chat tab.
6. Request to Connect with a Group Leader
If you click the Connect button, a request will be sent to the Group Leader that you would like to connect. After you click the connect button, you will be brought back to the Organization's home page and a brief pop up message on the top of your screen will say: "Contact request sent."
If there are other Group Leaders you would like to connect with, click on the Group Leaders tab, and repeat the steps.
Once an Organization Peer Supporter Group Leader has approved the connection request, you are able to start private chats with them.
7. Chat with a Group Leader
Once a connection request is approved by the Peer Supporter, you can use Chat directly to ask about upcoming meetings.
You can begin a chat with an Organization Peer Supporter Group Leader in three ways:
- Group Leaders tab on the organizations page (see step #5 above)
- Chat tab
- Contacts page (located in the Account menu)
Click on the Chat tab. On the left side of the Chat page, you can chat directly with any Peer Supporter you have an approved connection with. When you click the Chat button, a list of your connections will appear for you to select whom you want to start a chat with.
On the right side of the page, you will see all of the Group Chatrooms available to join. Please note that organization peer supporters may not host any chatrooms. Search for topics in the search box to find group chats you may want to join. Click here for more help: HeyPeers Chat Rooms.
Viewing Chat on a mobile device? See Accessing Chat On A Mobile Device for reference on the mobile view of how to access and use Chat on a mobile device.
Click your profile Account button, and select Contacts from the dropdown options.
You can see all active, blocked or requests for connections from this page.
On the Active tab, you will see the number of all of your approved connections. You can initiate a chat, or choose to block a Peer Supporter.
If you send a message from the Contacts page, navigate over to the Chat tab to see the full conversations. You will see the conversation in the panel on the left side of the screen.
If you block a Peer Support from the Active tab, they will move over to the Blocked tab.
The last tab shows the requests you have sent to connect with a Peer Supporter.