Click on the Wallet tab.
The Payment Method tab shows the card information used to pay for your monthly subscription.
If you have a Premium Peer Supporter Plan subscription, you can create meetings that require payments for those who register. The Wallet tab allows you to manage transactions, withdraw funds for any paid meetings you host, and issue refunds to members as needed. In order to receive your payments, you need to connect your bank account (not a debit or credit card).
- Please note that if you are located outside of the United States, it is important to designate your country in your profile PRIOR to setting up your wallet. This will communicate with the transaction processing system to set your payments in the correct currency.
Click on the “Set Up Now” button.
You will be brought to a new screen and prompted to fill out the form. Please follow the steps as requested. You will need verify your bank account information, verify your identity, and add professional details.
- Verify Your Identity: Please note that for the Know Your Customer (KYC) process to verify you correctly, you need to enter your legal name as it appears on your Social Security card.
- You will need to enter your email, billing address and last 4 digits of your Social Security Number (SSN).
- Professional Details: Scroll down the Industry dropdown options to Personal Services category and choose Health & Wellness Coaching.
- Business website: Use the website link for your personal Peer Supporter page on HeyPeers. You can find this website address by clicking on the Find a Peer Supporter tab, clicking on your profile, and copying the web address from your profile.
After you have successfully verified your identity and bank account information for payments to be sent to, you will be all set up to withdrawal funds from paid meetings you host.
Please note there is a transaction fee (see table below) for paid meetings. You may want to factor in the fee when you consider setting the prices for your meetings.
| Payment Amount Examples | $ 5.00 | $ 29.95 |
| Stripe 2.9% fee | $ (0.15) | $ (0.87) |
| Stripe 0.30 item fee | $ (0.30) | $ (0.30) |
| HeyPeers 12% fee | $ (0.60) | $ (3.59) |
| Net Payment | $ 3.95 | $ 25.19 |